This week Google Updated its Guidelines to specifically prohibit giving incentives to customers who left a bad review to change it. The thing is that […]
If your business doesn’t have a permanent location with the classic signage, and you don’t receive customer visits in your location (i.e. a Plumber, locksmith […]
Tracking your reviews is critical to determining whether your business is facing some threats (lose the current rating) or to benefit from opportunities (increase your rating faster!).
It also helps you understand your baseline and quickly identify when your rating is drifting (and why).
Tracking your reviews also will naturally help you set targets, and you will intuitively push to reach them.
Google has been warning us for a long time that they were shutting down the Google My Business app in July 2022:
Few years ago Google introduced a very cool feature for Local Business Owners: a chat to allow customers (specially the ones considering buying from us) to chat with businesses from Google Maps. This is called Google Business Messages and has it’s own entity in Google.
Google is launching expanded review forms for the Hotel, Restaurant and Attraction categories and this is what you have to know about.
10-06-2022 Update: Barry Schwartz recently wrote about this topic 30-06-2022 Update: I found this great post from Joy Hawkins on the topic Has it happened […]