Customers often rely on these reviews to decide where to eat, so having a solid online presence can make or break your restaurant’s success. In this blog post, we’ll explore five effective strategies to increase your restaurant’s Google reviews without breaking a sweat.
Since launching LOCALBOSS, I’ve been in touch with local business owners daily, and it’s astonishing how many of them have entirely given up on reviews. What once brought them joy has turned into a hassle, a source of frustration, and a significant pain point.
And it’s totally understandable.
These are my TOP 5 complaints from local business owners regarding Google reviews (AI would need to make countless calls to gather these insights)
Let’s be honest, asking for reviews can feel awkward, especially if you’re shy or worried about pressing your customers. Let’s see how to achieve it so you can boost your ratings and don’t feel bad about it.
This week Google Updated its Guidelines to specifically prohibit giving incentives to customers who left a bad review to change it. The thing is that […]
The latest quick-hack trend is to attack businesses with 1 star fake reviews asking for amazon gift cards in exchange.
Tracking your reviews is critical to determining whether your business is facing some threats (lose the current rating) or to benefit from opportunities (increase your rating faster!).
It also helps you understand your baseline and quickly identify when your rating is drifting (and why).
Tracking your reviews also will naturally help you set targets, and you will intuitively push to reach them.
When we meet a new local business owner the first thing they ask us is always the same: “Can you remove my 1 star reviews?”. No, we can’t, but we can tell you how to deal with them to turn them around or at least minimise their impact.
They say that “A happy customer tells a friend; an unhappy customer tells the world”. The problem is that they tell the world and also post it on Google Maps, ruining our Real Score and Rating trends.
Today we are going to find out what’s the real damage, and see a couple of scenarios of what’s the impact of a negative review and what it takes to recover from it.
How does Google calculate the score that shows in our business listing? You guessed it: it’s a basic round up of the average reviews score, which is calculated as explained in this post.
Google is launching expanded review forms for the Hotel, Restaurant and Attraction categories and this is what you have to know about.