Competition between Employees: Good or Bad?
Lately, many businesses have been pushing hard to get Google Reviews, to the extent of evaluating employees based on the reviews they collect. But is […]
Why we DON’T Automate All Answers to Reviews at Localboss?
Lately, we’ve been getting this question a lot, and we want you to know why we don’t automate responses to all reviews. At Localboss, our […]
Boost Your Restaurant’s Google Reviews with These 5 Effective Strategies
Customers often rely on these reviews to decide where to eat, so having a solid online presence can make or break your restaurant’s success. In this blog post, we’ll explore five effective strategies to increase your restaurant’s Google reviews without breaking a sweat.
Top 5 Complaints from Local Business Owners About Google Reviews
Since launching LOCALBOSS, I’ve been in touch with local business owners daily, and it’s astonishing how many of them have entirely given up on reviews. What once brought them joy has turned into a hassle, a source of frustration, and a significant pain point.
And it’s totally understandable.
These are my TOP 5 complaints from local business owners regarding Google reviews (AI would need to make countless calls to gather these insights)
How to ask your customers for a review and don’t feel awkward about it
Let’s be honest, asking for reviews can feel awkward, especially if you’re shy or worried about pressing your customers. Let’s see how to achieve it so you can boost your ratings and don’t feel bad about it.
Buying fake positive Reviews is a very bad idea for your local business: 5 reasons to prove it
Are you considering buying fake online reviews to improve the online reputation of your business? Avoid doing this, as it can damage your business in the following ways.
3 ways to directly link users to review your business in Google maps
This week Google Updated its Guidelines to specifically prohibit giving incentives to customers who left a bad review to change it. The thing is that […]
How to track Google Reviews, and why every local business should track them
Tracking your reviews is critical to determining whether your business is facing some threats (lose the current rating) or to benefit from opportunities (increase your rating faster!).
It also helps you understand your baseline and quickly identify when your rating is drifting (and why).
Tracking your reviews also will naturally help you set targets, and you will intuitively push to reach them.
How to respond to negative reviews on Google: The complete guide
When we meet a new local business owner the first thing they ask us is always the same: “Can you remove my 1 star reviews?”. No, we can’t, but we can tell you how to deal with them to turn them around or at least minimise their impact.
What’s the Impact of a 1 star review to your score?
They say that “A happy customer tells a friend; an unhappy customer tells the world”. The problem is that they tell the world and also post it on Google Maps, ruining our Real Score and Rating trends.
Today we are going to find out what’s the real damage, and see a couple of scenarios of what’s the impact of a negative review and what it takes to recover from it.
