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Localboss blog

LOCALBOSS BLOG

Category:Google Business Profile

  • Xavier Colomés
  • July 5, 2022
  • Google Business Profile

What happened to the Google My Business APP and what to do about it

Google has been warning us for a long time that they were shutting down the Google My Business app in July 2022:

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Google business chat
  • Xavier Colomés
  • June 30, 2022
  • Customers, Google Business Profile

Google Business Messages for local business: Should you activate the business chat or not? 🤔 

Few years ago Google introduced a very cool feature for Local Business Owners: a chat to allow customers (specially the ones considering buying from us) to chat with businesses from Google Maps. This is called Google Business Messages and has it’s own entity in Google.

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  • Xavier Colomés
  • June 21, 2022
  • Google Business Profile, Reviews

How to respond to negative reviews on Google: The complete guide

When we meet a new local business owner the first thing they ask us is always the same: “Can you remove my 1 star reviews?”. No, we can’t, but we can tell you how to deal with them to turn them around or at least minimise their impact.

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  • Xavier Colomés
  • May 27, 2022
  • Google Business Profile, Reviews

My customer reviews are not showing up on Google Maps

10-06-2022 Update: Barry Schwartz recently wrote about this topic 30-06-2022 Update: I found this great post from Joy Hawkins on the topic Has it happened […]

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Recent Posts

  • What can we learn from the new Google Maps Transparency Report?
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  • Have you received an email from Google Business?
  • Why are my Google Reviews disappearing?(Issue Fixed – Feb 12)
  • Italy, Fake Reviews, and the Risk of Losing Opinions on Google

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