The Perfection Bias: why do we distrust perfect reviews?
Have you ever searched for a business and found a list of only 5-star reviews? Your instinctive reaction might be distrust. This phenomenon is known […]
Competition between Employees: Good or Bad?
Lately, many businesses have been pushing hard to get Google Reviews, to the extent of evaluating employees based on the reviews they collect. But is […]
Why we DON’T automate all responses to reviews at Localboss?
Lately, we’ve been getting this question a lot, and we want you to know why we don’t automate responses to all reviews. At Localboss, our […]
