How Has the World of Reviews Evolved?
Before the digital age, customer opinions were primarily spread by word of mouth. A satisfied customer would recommend a business to friends and family, and […]
The Impact of Reviews on Customer Purchase Decisions
Customer reviews play a crucial role in shaping consumer behavior. More than ever, people rely on the experiences of others to guide their own purchase […]
How Not to Respond to a Negative Review
In today’s digital world, receiving criticism is inevitable. Whether it’s a negative review on Google, a comment on social media, or direct feedback from a […]
Digitalization is Revolutionizing the Restaurant Industry
Digitalization is revolutionizing the world of dining, offering new ways to improve efficiency and customer experience. From online orders to ghost kitchens, let’s explore how […]
QR Codes and NFC Technology: Revolutionizing Your Business Reviews
As a business owner, you might already be familiar with the concepts of QR codes (Quick Response) and NFC (Near Field Communication) technology, and you […]
Why Your Business Needs Localboss’s Partial Rating
In the competitive business world, every detail counts. That’s why, at Localboss, we have added the function of partial rating as one of our star […]
The Social Influence Bias: Dependence on the Opinions of Others
In today’s world, our decisions are more influenced by others’ opinions than ever before. Whether it’s choosing a restaurant, buying a product, or deciding what […]
The Perfection Bias: why do we distrust perfect reviews?
Have you ever searched for a business and found a list of only 5-star reviews? Your instinctive reaction might be distrust. This phenomenon is known […]
Competition between Employees: Good or Bad?
Lately, many businesses have been pushing hard to get Google Reviews, to the extent of evaluating employees based on the reviews they collect. But is […]
Why we DON’T automate all responses to reviews at Localboss?
Lately, we’ve been getting this question a lot, and we want you to know why we don’t automate responses to all reviews. At Localboss, our […]
